Privacy Policy

Last updated: December 14, 2025

What We Collect

Chillstreams collects only the minimum data necessary to provide the service:

  • Email address – For account management and Stripe billing
  • API credentials – To generate your custom manifest
  • Settings & preferences – To configure your addon manifest
  • Analytics – PostHog tracks how you use the configuration interface (clicks, page views, feature selections). We do NOT track what you stream, watch, or do with third-party addons.

What We Don't Collect

  • Your IP address
  • Streaming activity or viewing history
  • Data between your Stremio client and third-party addons
  • Search history or content consumption data

How We Use Your Data

  • Generate and deliver your custom manifest
  • Process billing through Stripe
  • Improve the service through analytics
  • Maintain your account

Data Retention

  • Email & account data: Kept while your account is active. After deletion, retained 3 years for tax/billing compliance, then removed.
  • API credentials: Deleted immediately when you remove them or delete your account.
  • Analytics: Retained per PostHog's policy (typically 30 days).
  • Settings: Kept while your account is active, deleted with your account.

Security

We use standard security practices including encryption and access controls to protect your data.

Third-Party Services

We use Stripe (payment processing) and PostHog (analytics). Both are GDPR-compliant. We do not share your API keys with anyone except the third-party service you intend to connect to.

DMCA & Copyright

Chillstreams is a configuration aggregator that does not host, stream, or store any copyrighted content. We only process configuration data and addon manifest generation. Any copyright or DMCA concerns related to content sources should be directed to the respective third-party addon providers, not Chillstreams. We comply with valid legal requests and will remove cached referenced data where applicable per applicable law.

Your Rights

You can request to:

  • Access your personal data
  • Correct inaccurate information
  • Delete your account and associated data
  • Object to analytics processing

Contact us to exercise these rights. We'll respond within 30 days.

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